1. Introduction

Diamond Host ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Minecraft hosting services.

2. Information We Collect

We may collect the following types of information:

Personal Information

Name and email address
Discord username and ID
Payment information (processed securely through third-party providers)
IP address and location data

Technical Information

Server usage statistics and logs
Browser type and version
Device information
Connection timestamps

3. How We Use Your Information

We use the collected information for:

Providing and maintaining our hosting services
Processing payments and managing subscriptions
Communicating with you about service updates and support
Improving our services and user experience
Detecting and preventing fraud or abuse
Complying with legal obligations

4. Data Storage and Security

Your data is stored on secure servers located in UAE, Singapore, and Germany. We implement industry-standard security measures including:

SSL/TLS encryption for data transmission
Encrypted storage for sensitive information
Regular security audits and updates
Access controls and authentication measures
DDoS protection on all servers

5. Data Sharing

We do not sell your personal information. We may share your data with:

Payment processors for transaction handling
Service providers who assist in our operations
Law enforcement when required by law

6. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Opt-out of marketing communications
Export your data in a portable format

7. Cookies

We use essential cookies to ensure proper functioning of our website. These cookies do not track personal information and are necessary for service delivery. You can manage cookie preferences through your browser settings.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account termination, we may retain certain data for up to 30 days for backup purposes, after which it will be permanently deleted.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us through Discord at discord.gg/tKDRWYNcuE or email us at support@diamondhost.pk